Privacy Policy

This Privacy Policy explains how we collect, use, and share personal information when you visit or purchase from the Site.

Information We Collect
We collect information you provide at checkout or account creation such as name, email address, billing and shipping addresses, and order details. Our payment processors provide us with payment status and non-sensitive tokens; we do not store full card numbers. We also receive device and usage data such as IP address, browser type, cookie identifiers, pages viewed, and timestamps. If you subscribe to marketing, we store your preferences and communications history.

How We Use Information
We use your information to process and fulfill orders, provide invoices and updates, verify payments, prevent fraud, improve and secure the Site, personalize content and recommendations, send marketing communications if you have opted in, comply with legal obligations, and enforce our Terms.

Legal Bases Where Applicable
We rely on the performance of a contract to fulfill orders, legitimate interests to maintain security, prevent fraud, analyze performance, and market to existing customers, consent for optional marketing, and legal obligations for recordkeeping and tax compliance.

Sharing of Information
We share information with service providers that support our business operations, including payment processors, fulfillment centers, shipping carriers, customer support tools, email service providers, and analytics platforms. These partners only process data on our instructions and must safeguard it appropriately. We may also disclose information to comply with law, respond to lawful requests, or protect our rights.

Cookies and Similar Technologies
We use cookies and similar technologies to enable essential site functions, remember preferences, analyze traffic, and measure marketing performance. You can manage cookies in your browser settings or through the Site’s cookie preferences. Certain features may not function without essential cookies.

Data Retention
Order records and financial data are retained for at least [X] years to comply with tax and accounting requirements; replace [X] with your policy, commonly five to seven years. Marketing data is retained until you unsubscribe or request deletion.

Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, to object to certain processing, and to request data portability. To submit a request, contact info@haloluxes.com. You may also lodge a complaint with your local data protection authority if applicable.

Children’s Privacy
The Site is not intended for children under the age of 13, or the relevant age of digital consent in your region. We do not knowingly collect data from children.

International Transfers
Your data may be processed in countries other than your own. We take steps to ensure an adequate level of protection consistent with applicable law.

Changes to this Policy
We may update this Privacy Policy periodically. The newest version will be posted here with its effective date.

Privacy Contact
For questions or requests regarding your data, email info@haloluxes.com